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FAQ

What is the delivery time? Plus

Orders placed on business days before 3:00 PM are shipped the same day. Most orders within the Netherlands are delivered within 1–2 business days. Please check our shipping policy for delivery times to other countries. If a product is temporarily low in stock, delivery may take approximately 3–4 business days.

How do I download my photos? Plus

Connect your Phomo Camera to your iPhone, laptop or computer and make sure the camera is turned on.

On your iPhone, open the Photos app. A folder called ‘PHOMO’ or an import button will appear, allowing you to view and import your photos.

On a laptop or computer, the camera will appear as an external device. Open it to view, save, edit or share your photos.

For older iPhones with a Lightning port, you’ll need the Phomo adapter. If your laptop or computer doesn’t have a USB-C port, use a USB-C-to-USB-A cable or adapter.

How many photos can I take? Plus

With the included 8GB SD card, you can store approximately 2,500 photos. Want even more storage space? You can use your own SD card with a capacity of up to 128GB.